Hotel Security Awareness

Our hotel security awareness workshop provides practical advice on how a hotel’s guests, staff, assets and reputation can be better safeguarded. This workshop is essential for anyone who works in the hotel industry and especially for members of management.

It will give participants an understanding of the importance of security and safety in the hotel industry. It is the nature of the business of hotels to accept strangers into their property. This makes hotels the ultimate soft targets for terrorist attacks and general criminal acts.

A major concern for hotels is the threat posed by fire. Participants will learn about the different aspects of hotel security and safety, how to raise awareness and mitigate risks. Also integrated in the workshop is a module on conflict management, an important aspect when dealing with difficult guests.

The workshop consists of a number of staged activities. Our instructors apply training techniques such as role play, audience participation and case studies.

Who should attend?

  • Hotel management members
  • Hotel employees
  • Students of hotel management schools


“I got much more than I expected. I knew security is important but now I realise, thanks to you, that it concerns everyone and that it’s everyone’s responsibility. All I can say is “thank you”
Shirley Lin, Student at SHML Hotel Management School Lenk, Switzerland.

“Thank you so much! I really enjoyed your interesting workshop; I have learnt a lot. Thank you.”
Participant from Centara Hotels & Resorts, Thailand